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Fire Damage Restoration Company: New York & The Tri-State Area

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Manhattan Flood is a full-service fire remediation company that supports residential and commercial properties throughout New York and the Tri-State Area. When your building is at risk, our certified technicians will be on-site immediately to mitigate further damage and help you recover.

From salvaging your personal belongings to removing all traces of soot and performing reconstruction work, our services are designed to restore your property to its pre-loss condition.

Get the support you deserve:

  • IICRC certified technicians

  • Decades of fire damage restoration expertise

  • Support with your insurance claim

  • Free estimates and on-site inspections

  • We're mold specialists

Need emergency support?

Our emergency services are available 24/7, 365 days a year. If you’re dealing with a fire and require instant support, please call our helpline at (800) 874-8146. We’ll send a team out to you as soon as possible.

Residential fire damage restoration services

There’s no place like home… until it suffers a fire. The destruction caused by fires can devastate your property, destroying personal belongings and compromising structural integrity. In 2023, New York suffered more fires than any other state, highlighting the risks posed to residents (Daily Freeman).

The immediate and long-term damage spans from lost personal belongings and excess soot to complete property loss. Taking immediate action is key to saving your property and reducing reconstruction costs.

Manhattan Flood treats residential fire damage caused by:

  • Portable heaters

  • Cooking equipment

  • Electrical faults

  • Cigarettes and candles

  • Arson

  • Natural disasters

  • General human error

mold removal
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Commercial fire damage remediation services

If there’s one thing that no commercial property wants to deal with, it’s a fire. Fires can compromise the safety of your employees and lead to financial losses. Failing to act quickly can cause equipment damage, operational downtime, and the destruction of your commercial premises.

Our commercial fire restoration team performs emergency services to limit damage to your property and ensure minimal downtime.

We treat commercial fire damage caused by:

  • Heating appliances

  • Air conditioners

  • Electrical problems

  • Chemical reactions

  • Arson

  • Natural disasters

We're your trusted full-service fire remediation and restoration team

Smoke damage restoration

Smoke damage is like a silent assassin. The visible signs might disappear, but smoke seeps through the walls, ceiling, and flooring, causing damage behind the scenes. It can even spread to rooms that weren’t impacted by the original fire, destroying building materials.

Smoke also leaves a distinctive odor, but our specialists treat your entire building, removing all traces of it. Contacting us immediately means you can prevent smoke particles from invading your property.

Soot removal

In the aftermath of a fire, you’ll notice soot buildup. Unfortunately, the soot can penetrate your personal belongings, and its acidity causes permanent damage to surfaces. The strong odor of soot might also make your building uninhabitable.

Our technicians use advanced equipment to remove all traces of soot and enhance your building’s air quality.

Water damage restoration

When flames impact your property, the primary concern is extinguishing them. But it’s essential to remember that moisture in the building can damage organic materials and affect your property’s structural integrity.

We performwater damage restoration services that reduce further issues and dry the property. From water extraction to mold prevention measures, we leave nothing to chance.

Mold remediation

Nobody wants mold spores to take over their property. The foul odor, potential health issues, and structural damage they cause are avoidable—but only if you act fast. Mold spores can also penetrate through walls, ceilings, and flooring, making them hard to identify.

Our experts use advanced tools to identify and eliminate all traces of mold. We make your property safe for use again.

Property repairs

Smoke and soot damage can destroy your personal belongings and cause significant damage to your building. We always try to salvage your items and act quickly to reduce the risks of loss. Our services include property repairs, as we have access to a network of professional contractors.

Working with us means you receive support throughout the process, reducing costs and giving you peace of mind.

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Our fire damage restoration process

When a fire hits your property, the first step is to contact emergency response services. But once they extinguish the flames, you’re often left with smoke, soot, and excess moisture.

Manhattan Flood quickly mitigates further damage and gives your residential or commercial property the best chance of recovery. Our proven process can reduce your costs and get you back home quickly.

Emergency services

When dealing with fire damage, every single second counts. When you call our emergency helpline, we’ll deploy our disaster recovery experts, who will act quickly to eliminate the risks of further damage.

Our emergency services include evaluating whether the property is safe to enter, identifying the root cause of your fire, and assessing affected rooms.

We’ll also take steps to prevent further damage by boarding up windows, switching off your electricity supply, and removing hazards from the property.

Documenting the damage

We’ll salvage your personal belongings wherever possible – but fires often cause extensive damage. Soft furnishings, clothing, and photographs are at the highest risk. Your technician will document all sources of damage and put the information for your insurance company.

We ensure our clients receive the payment they deserve by meeting the insurance adjuster on-site and explaining the damage. Many providers try to get you to use their remediation services, but Manhattan Flood Restoration works for you, not your insurance company.

Water damage remediation

Excess moisture can cause extensive damage to your property and compromise its structural elements. Before tackling the aftereffects of your fire, we need to remove standing water and reduce the risks of mold accumulation.

Our technicians use industry-grade equipment to remove standing water from each room. If you’ve had a small fire, we can remove standing water quickly, but treating large-scale water damage is a complex process that takes time.

Smoke and soot removal

We need to remove smoke and soot particles from all affected areas to ensure they don’t cause health issues or weaken your property’s structure. Our experts will use wet and dry cleaning techniques to remove soot and smoke from the walls, ceiling, and flooring without causing more damage.

With access to chemical solutions and HEPA vacuums, we eliminate all particles of smoke and soot, revitalizing your property and ensuring it’s safe for occupancy.

Mold remediation

Mold thrives in damp conditions, a standard occurrence after fires. The spores don’t just look awful; they can also expose people to allergic reactions and health conditions. When we inspect your property, we’ll assess for signs of visible and hidden mold using moisture meters.

Once we identify the type of mold, our experts will remove the spores and make sure they don’t have the opportunity to spread. We’ll clean your surfaces and test the air quality to ensure the mold spores have disappeared.

Drying and sanitizing the property

When we’ve removed all excess water, we’ll use specialized equipment – including dehumidifiers – to dry the area, removing all traces of moisture and stopping mold before it has a chance to attack.

Smoke and soot have distinct odors, but our sanitation equipment means we can restore air quality and remove any odors. We also use deodorizers to combat lingering odors, which are more powerful than your traditional air freshener.

Repairs

In most cases, your property will need repairs after a fire. These repairs can be minor or severe, depending on whether the fire impacted your entire building or just one room. We work closely with professional contractors, managing the project as they restore your property.

Our experts handle everything, from removing and installing building materials to fixing the roof and ensuring the building’s foundations are stable. We’ll also do our best to salvage your belongings, but we’ll let you know if some need to be discarded.

Reconstruction

Once we’ve repaired the property, we’ll reconstruct the interior and exterior. Fires can cause severe damage to your building’s interior, including ruining carpets and wallpaper and destroying the electrical system.

Our reconstruction team does everything possible to return each room to its pre-loss condition, installing new carpets, painting the walls, and adhering to your preferences. When we’ve finished, you can inspect the property and prepare to move back in.

Get help immediately

If you’re in New York and the Tri-State Area, our technicians are available 24/7. We can visit your property immediately if you live in the following areas:

Why choose Manhattan Flood instead of other restoration companies?

Water, storm, and mold damage can pose significant threats to your property, but fires are known for their ability to create absolute destruction. Even a small fire contained in one room can quickly spread, leaving many buildings uninhabitable.

Most remediation services pride themselves on a quick response, but our 24/7 emergency helpline gives you instant support. We pride ourselves on offering unparalleled support and treat each property with absolute respect.

We’re a trusted service

With decades of experience between us, we’ve worked on various projects. Whether you’re dealing with a small residential fire or extensive damage to your commercial building, our technicians are extremely knowledgeable about the long-term risks of fires.

We work throughout New York and the Tri-State Area with a dedicated team that will always go the extra mile to minimize your stress and financial losses. Choosing us gives you access to a full-service solution.

Our clients get free estimates

Whatever kind of damage you’re dealing with, we don’t believe in putting more stress on your shoulders. When you contact our team, we’ll arrange an on-site assessment to evaluate the damage and calculate how much your repairs will cost.

All prospective clients receive a free estimate without obligation to choose our fire damage restoration services. We also offer a complete estimate, including remediation, repair, and reconstruction support, so you’ll know the entire project’s cost.

Access to powerful equipment

The key to restoring your property to its pre-loss condition is addressing the damage rapidly. Standard equipment just won’t cut it after a fire, but our technicians have access to industry-grade equipment, including HEPA vacuums, air quality testers, and moisture measurement equipment.

We also use advanced air scrubbers, deodorizers, and sanitizers to eliminate odors and refresh your property. These tools enable us to mitigate damage quickly and prevent expensive repairs.

We’re certified and regulated

Our primary commitment is to provide each customer with a seamless service. To achieve this, we have a strict recruitment process and ensure each technician has advanced certifications. All of our technicians areIICRC certified and have proven experience in providing remediation services.

We’re also EPA-certified andRIA (Restoration Industry Association) members. What does this mean? Our technicians operate under strict guidelines and maintain professionalism at all times.

The fight to save our planet is ongoing, but we contribute by implementing sustainable practices and minimizing waste wherever possible.

Full support throughout your restoration project

We’re not your average fire damage remediation company and always make a point of exceeding each client’s expectations. Our services include full inspections, identifying the source of damage, and performing professional reconstruction work.

You can also have peace of mind that the chances of another fire will decrease with our prevention services. Once we understand the circumstances that led to the fire, we’ll integrate measures that keep your property safe.

Previous water damage restoration projects

Get a fire damage restoration quote today

Fires often cause a wave of panic, but contacting our professional technicians puts you back in control. We aim to treat your property immediately and guarantee a reputable service. Please feel free to contact us today and arrange a visit. Once we assess your property, we’ll issue a free estimate.

If you’re dealing with an emergency, contacting our emergency helpline at (800) 874-8146 gives you access to immediate support.

FAQs

Experiencing a fire can be traumatic, and it’s natural to panic. The steps you take during and after your fire can save your life, prevent further damage, and avoid costly repairs. Here’s what you should do:

  1. Call Emergency Response Services: Trying to tackle flames alone can lead to serious injuries. Firefighters are trained to deal with fires and prevent them from spreading. Call the department immediately and get everyone to safety.

  2. Wait: Never go back into the building until the fire department says you can. Fires can cause structural damage, compromising the property’s integrity.

  3. Secure The Building: Try to secure the door and windows to minimize the risks of theft.

  4. Call Manhattan Flood Restoration: Call our emergency line and ask us to visit your property. We can secure it if needed and will begin to document the damage immediately.

When a fire hits your property, taking immediate action is vital. Contacting Manhattan Flood Restoration quickly gives your property every chance to recover fully. Leaving fire damage to worsen often means you’ll pay more for repairs, as soot and smoke can destroy your belongings.

Excess moisture also allows mold spores to grow, leading to further repairs. By calling us immediately, we can get to your property and assess the damage.

Our professionals deploy various techniques and tools to eliminate smoke and soot damage from your property. Once we assess the smoke and soot, we’ll develop a plan to remove it, which might include using:

  • Dry Cleaning Sponges: Dry sponges lift soot from surfaces like ceilings and walls. We use them because the sponges prevent smearing and offer effective results.

  • Wet Cleaning Methods: Stubborn soot and smoke residues usually require wet cleaning methods, including water and specialist cleaning solutions. The technique suits materials that can accommodate water.

  • HEPA Vacuums: HEPA vacuums are industry-grade tools that remove standing water and soot particles from a range of surfaces. They can speed up the soot mitigation process and preserve your belongings.

  • Chemical Sponges: If the soot is hard to remove, we might use chemical sponges to lift soot particles. These sponges won’t damage your surfaces.

  • Air Scrubbers and Deodorizing Agents: Air scrubbers equipped with HEPA filters remove airborne soot particles, and deodorizing agents neutralize smoke odors.

If you have an insurance policy that covers fire damage, you should be able to receive money from your provider. Insurers are notorious for trying to reduce the amount of money customers receive, but we’ll support you with the claim.

It’s always best to call your insurer after the fire to initiate the claims process. A technician will meet the adjuster on-site and justify the repair costs.

Manhattan Flood Restoration works with a range of insurance companies, including:

  • USAA

  • Nationwide

  • MetLife

  • Liberty Mutual

  • Geico

  • Travelers

  • Chubb

  • Progressive

Our experience negotiating with insurance companies means you won’t need to worry about feeling cornered, as we’ll help you secure an appropriate payment.

It depends on the extent of your fire damage and how much work we need to perform. Minor fires that impact one or two rooms might take up to a week to repair, but large fires are more challenging to deal with. We might need to dry the entire building and perform remodeling services, which can take a lot of time.

Once we assess your property for damage and develop a remediation plan, we’ll give you a timeline. Your project manager will maintain communication throughout the project, and we always aim to complete the work by the deadline we give you.

We always try to salvage your personal belongings, but smoke, soot, and mold can cause ongoing damage. Our team always handles your items with respect and follows a process to ensure minimal losses.

If any items are salvageable, we’ll clean and deodorize them, restoring them to their previous condition. Our technicians might need to test electrical equipment to ensure they won’t cause safety issues.

We’ll dispose of items exposed to significant amounts of soot and mold and then document them for your insurance company. Our technicians implement environmentally friendly practices and always align with local regulations.

In some cases, fires are unavoidable – especially due to a natural disaster. The good news is that most fires occur due to human error or malfunctions. Following these tips can help you prevent fires in the future:

  • Smoke Alarms: Ensure your building has a smoke alarm installed on each floor. It’s also essential to test them regularly.

  • Fire Extinguishers: Fire extinguishers can be lifesavers, as they quickly extinguish flames and prevent the fire from spreading. Install extinguishers in key rooms and make sure everyone knows how to use them.

  • Safe Practices: Implementing fire safety measures, including employee training programs, never leaving cooking unattended, and understanding the risks of space heaters, candles, and flammable materials, can prevent fires from occurring.

  • Regular Maintenance: Book regular safety assessments, focusing on heating equipment, chimneys, and electrical systems. All three are vulnerable to fires, and prevention is always less expensive than paying for repairs.

  • Escape Plan: Make sure you have a comprehensive escape plan in place.

It’s only natural that you want to stay at home and avoid moving out of the property, but whether you can do this depends on the level of damage. For example, minor fires contained in a single room might not require structural repairs, and you can stay in the unaffected areas.

If your building suffered extensive damage, you might need to leave for safety reasons. Exposure to soot and smoke particles can also result in respiratory issues. We always make recommendations based on your safety and will advise if it’s best to move out while we complete the restoration project.

Certifications

Contact Form

    Your Name

    Your Email

    Your Phone Number

    Service Required

    Are you the property owner?

    Please explain as much as possible what happened, include important info such as: time/day of incident, number of rooms, contact details of important people related to the property, etc.

    Insurance Information

    Insurance Information - Please provide insurance details including carrier and the type of insurance

    Full Address

    Why do I need to provide contact details?

    We need your contact information so we can get in touch to schedule an appointment.

    The correct address will help us arrive to the appointment promptly.

    Why do I need to provide insurance details?

    Providing your insurance details now will help us prepare the appropriate documentation and ensure a smoother insurance claims process. For more details please see our insurance page.

    What type of damage did my property suffer?

    Choose Water Damage if the damage was a result of water from inside the property.

    If water damage was a result of putting out a fire, choose Fire Damage.

    If water damage was due to a storm or flood where the water come from outside the property, choose Storm Damage.

    If you’re experiencing smoke damage, choose Fire Damage.

    Details of the incident

    Please include important info such as: time/day of incident, number of rooms, square footage of the room (an estimation is fine), contact details of important people related to the property, etc.